We build room pricing, direct booking, guest data, check-in and back-of-house tools for hotel groups, resort chains, franchise networks and membership brands. Each one connects to the PMS, channel manager and POS systems you already run, so nothing has to be ripped out.
What we build
Each area is backed by work we've shipped. Start with the one you need now and add others as you grow.
Room rates set from live demand, local events and travel patterns, then synced across booking channels for your revenue team to approve.
AI travel assistants that check live availability and complete the booking on your own site, plus guest feedback from reviews and surveys, translated and routed to staff.
One guest profile across properties, loyalty points that work across properties and partners, and membership apps with QR entry at venues.
Mobile check-in and Bluetooth room keys synced with each property's PMS, and 3D venue tours in the browser or on Apple Vision Pro.
Shift plans from bookings, flight delays and local events, supplier orders from POS data, buffet waste tracking, and energy use that follows guest arrivals.
API layers around ageing PMS platforms, and monitoring that isolates suspicious devices on guest Wi-Fi and back-of-house networks.
Our approach
The usual way
Room rates follow historical patterns and a daily pricing cycle, so they react late to local events, travel disruption and competitor sell-outs.
How we do it
AI watches demand, events and booking pace, and suggests rates within your revenue rules for every channel. One resort group saw RevPAR rise 22%.
The usual way
Each property keeps its own guest records, so a returning guest is a stranger at the next hotel.
How we do it
We match records from every property's PMS into one guest profile the front desk can pull up in 50ms. Re-bookings rose 28% for a global resort group.
The usual way
Every new guest feature means a risky change to an ageing PMS.
How we do it
A modern API layer with caching and live sync sits around the PMS, so new features never touch the core. One hotel group's layer runs at 99.99% availability.
Results
15 published case studies. Every figure on this page comes from one of them.
We built a pricing platform that tracks market demand, local events, travel patterns and booking activity, then helps the revenue team update room rates across booking channels faster.
We built an AI travel assistant that understands detailed guest requests, checks live availability, suggests suitable options and helps complete the booking, instead of sending guests to another booking page.
We built an AI staffing tool for a hotel operator that combines live bookings with flight delays and local events to recommend shifts before demand arrives. Overtime fell 30%, and forecasts are 92% accurate.
We built a digital loyalty platform that links reward balances across properties and partners, speeds up redemption and keeps a clear record of every points transaction.
We built mobile check-in and Bluetooth room keys for a global resort group, synced with each property's PMS so guests can skip the front desk. Wait times fell 65%, and 42% of staff were re-allocated to other work.
We built a computer vision system for a resort group's buffets that tracks tray levels and live demand, then tells kitchens when to cook more or hold back. Food waste fell 15%, and margins rose 11%.
We built an AI system that collects a global resort group's guest feedback from reviews, social media and surveys. It translates and prioritises each comment and sends tasks to staff. Service recovery became 85% faster.
We built AI network security for a global resort chain. It learns how devices normally behave on guest Wi-Fi and isolates suspicious ones automatically. It neutralised 99.9% of threats and detected them 2.5x faster.
We built a procurement platform for a hospitality franchise network that forecasts demand from live usage data and sends purchase orders to suppliers automatically. Operating costs fell 25%, and waste fell 18%.
Services
The services behind our Hospitality work. One squad can combine several, so you don't manage separate vendors.
Trust and control
We connect to the property, channel and POS systems you run today, including Oracle Opera and smaller boutique PMS platforms, instead of replacing them.
We collect only the guest data a feature needs, encrypt it and keep it out of logs, in line with GDPR and local privacy rules.
Revenue managers, department heads and front-desk staff can review and override every price suggestion, staffing plan and guest reply.
Device behaviour on guest and back-of-house networks is watched, and a device that starts acting oddly is cut off automatically.
We build around the systems you already run. Standards are ones we design for; certification stays between you and your auditor.
Partnership models
Pick the support that fits your team today, whether you need ongoing capacity or one clearly defined project.
A ready team of developers, a project manager and QA specialists who work alongside you and keep new features shipping.
Explore managed teamsSenior technical guidance, a clear roadmap and help with the big product and platform decisions.
Explore fractional CTOA clearly scoped product or platform, delivered through agreed milestones with regular updates and written approval criteria.
Scope a projectWe report risks as quickly as wins. You can talk to the engineers directly and see the project tools and progress at any time.
We own the work, explain problems plainly and stay involved until the agreed result is delivered.
We release the smallest useful version, learn from how people use it and improve it without lowering the quality bar.
We connect to property management systems, channel managers, booking engines, POS systems, loyalty platforms and building sensors. Our mobile check-in work runs on both Oracle Opera and smaller boutique PMS platforms. Where an ageing PMS is hard to change, we wrap it in a modern API layer so new features don't touch its core.
The pricing tool suggests rates, and your revenue team decides which ones go live. You set the rules and price limits, and choose which changes need approval before they reach your booking channels. For one resort group, this approach raised RevPAR by 22% and average daily rate by 15%.
An AI travel assistant can win more direct bookings by checking live availability and completing the reservation on your own site, so guests don't leave for third-party booking sites. For a resort group with several properties, direct bookings grew 40% and support work fell 25% after launch.
Most of our hospitality work is for multi-property resort groups and franchise networks. We match each property's PMS records into one guest profile, share reporting across sites and run purchasing for the whole network. One franchise network cut operating costs by 25% after we automated supplier ordering from live POS and usage data.
We collect only the guest data a feature needs, encrypt it, keep it out of logs and limit who can see it, in line with GDPR and local privacy rules. On guest Wi-Fi, our network security learns normal device behaviour and isolates suspicious devices, neutralising 99.9% of threats for one resort chain.
A pilot at one property is a common way to start. We measure it against that property's current numbers, then roll it out across the group on the same PMS and channel integrations. Pricing, staffing, check-in and guest feedback tools all suit this kind of trial before a wider launch.
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