We build AI agents, onboarding workflows, knowledge search and client portals for consultancies, agencies, service businesses and growing B2B teams. Routine calls, requests and paperwork get handled, so your people spend their time on the work clients pay for.
What we build
Each area is backed by work we've shipped. Start with the one you need now and add others as you grow.
Chat and voice agents that answer questions, collect the right details, book appointments, update records and hand over to your team.
Agents that read incoming requests and documents, check them against your rules, chase missing information, route work and flag exceptions.
Forms, documents, approvals, reminders and internal handoffs in one clear process.
AI search across policies, SOPs and project documents that answers everyday questions, shows its sources and follows existing permissions.
Portals where clients and delivery teams discuss work, share files and track progress, and mobile apps for booking, payments and service history.
Rules for safe AI use, and help turning a recurring service, such as monthly reporting, into a subscription product with dashboards and alerts.
Our approach
The usual way
Calls and enquiries that arrive after hours wait until the next day, and new clients book with someone else.
How we do it
Voice and chat agents answer at any hour, book appointments, update the CRM and pass anything complex to the right person.
The usual way
Client onboarding means chasing forms and documents by email.
How we do it
One workflow handles forms, documents, approvals and reminders, and everyone involved can see where each client stands.
The usual way
Staff paste client data into AI tools, with no rules on which tools or what data.
How we do it
Approved tools, data rules, risk levels, access controls and activity tracking let teams use AI safely without slowing down.
Results
11 published case studies. Every figure on this page comes from one of them.
We built an AI customer service agent for a growing service business. It understands enquiries, answers common questions, collects the right details, books appointments and updates the CRM, and it brings in a team member when needed.
We built a company-wide AI search platform. Employees search approved information across departments, ask follow-up questions and get answers that cite the source documents.
We built a live collaboration platform for a professional services business. Clients and delivery teams discuss work, share files, get updates and track project activity without long email chains.
We built an internal AI operations agent for a growing B2B company. It processes incoming requests, chases missing information, updates business systems, routes work, follows up automatically and flags exceptions for a person to review.
We helped a company with many departments set up practical AI controls: approved tools, data rules, risk levels, human review, ownership and ongoing monitoring. Teams kept working at the same pace.
We built a client onboarding workflow for a professional services firm. Forms, documents, approvals, reminders and internal handoffs now run as one simple process.
We built a cross-platform mobile app for a home-service company. Instead of phoning, customers book services, choose times, get updates, manage payments and see their service history in one place.
We built a secure AI knowledge assistant that answers employees' everyday questions from company policies, SOPs, project documents and shared notes. Staff no longer dig through folders or ask the same colleagues again and again.
We helped a consulting business turn its recurring reporting service into a SaaS product. Customers connect their data, view dashboards, get alerts and open reports without waiting for a manual monthly delivery.
Services
The services behind our Professional Services work. One squad can combine several, so you don't manage separate vendors.
Trust and control
Agents hand complex or sensitive conversations to the right team member, with the context already captured.
Access controls, data protection and approved workflows keep client information out of public AI tools.
Knowledge assistants show where each answer came from and follow the permissions people already have.
Activity tracking and live status show what's been handled, what's waiting and what needs a person.
We build around the systems you already run. Standards are ones we design for; certification stays between you and your auditor.
Partnership models
Pick the support that fits your team today, whether you need ongoing capacity or one clearly defined project.
A ready team of developers, a project manager and QA specialists who work alongside you and keep new features shipping.
Explore managed teamsSenior technical guidance, a clear roadmap and help with the big product and platform decisions.
Explore fractional CTOA clearly scoped product or platform, delivered through agreed milestones with regular updates and written approval criteria.
Scope a projectWe report risks as quickly as wins. You can talk to the engineers directly and see the project tools and progress at any time.
We own the work, explain problems plainly and stay involved until the agreed result is delivered.
We release the smallest useful version, learn from how people use it and improve it without lowering the quality bar.
The agent follows the services, tone and rules you give it, and it hands complex or sensitive conversations to a person with the context already captured. You decide what it can and can't do. Our customer service agent for a growing service business gives a first response in under a minute, at any hour.
The assistant searches only approved sources, follows the permissions people already have and shows the source of every answer. It runs inside your own cloud, and your data isn't used to train public models. Staff get answers from policies, SOPs and project documents in seconds instead of digging through folders.
Our agents connect to your CRM, calendar and booking tools, document storage, email, phone and accounting systems, plus most other tools with an API. They update records directly, so nobody types the same details twice, and they pass complex cases to a person with the conversation so far attached.
Most projects on this page were for growing service businesses rather than large enterprises. We start with one workflow, such as after-hours enquiries or client onboarding, prove it with your team and add more once it works. Fixed-scope work is quoted after a first call, so you know the cost upfront.
We help you agree approved tools, data rules, risk levels, review steps and owners, then build the access controls and monitoring that make those rules stick. We set this up for a multi-department company that wanted clear AI controls without slowing its teams down, including human review and ongoing monitoring.
More industries
Claims, clinical AI, telehealth and patient records
Explore HealthcareLending, payments, trading and fraud
Explore FinTech & Financial ServicesPricing, bookings, guests and hotel operations
Explore HospitalityHiring, payroll, learning and workforce planning
Explore HR TechAI features, billing and focused MVPs
Explore SaaS & TechnologyDispatch, tracking and field workforce apps
Explore Logistics & Field ServicesOnline stores, orders and franchise networks
Explore Retail & E-commerceOperations, technical knowledge and inspections
Explore Manufacturing & EnergyWe'll suggest the right team and a rough quote range. An NDA is available before you share anything sensitive.