Client onboarding: One workflow instead of chasing documents
We built a client onboarding workflow for a professional services firm. Forms, documents, approvals, reminders and internal handoffs now run as one simple process.
We created the website for JB Architects, an architecture and interior design studio in Rajkot. It sorts the studio's portfolio by category and adds a project enquiry form.
Client: JB ArchitectsIndustry: Professional & Business ServicesService: Design & Strategy
Overview
Client
JB Architects
Architecture and interior design studio in Rajkot, India
Engagement snapshot
The challenge
Design studios tend to have a lot of visual work and little time to organise it online. Portfolios often turn into one long gallery, which makes it hard for a visitor to find the type of project they have in mind.
Studio sites can also leave visitors unsure what happens next. If the working process is unexplained and contact details are hard to find, a potential client may simply leave.
An unsorted gallery makes visitors scroll past a lot of work that doesn't apply to them.
People commissioning design work want to know the steps before they make contact.
A blank contact form tells a studio little about what the person actually wants.
The solution
Projects sit in three main categories, and the Architecture category divides further into types such as bungalows, highrise, commercial and farmhouse.
The home page moves from an opening statement to featured work, areas of expertise, a five-step approach and client quotes, ending with the studio's contact details.
The contact page has an enquiry form that asks for a project type, with options from residential architecture to heritage restoration, alongside the office address.
Key features
Home page visitors can filter the featured projects by category, then open the full archive when they want to see more.
Business impact
Quick portfolio browsing
The about page sets out the studio's history as a short timeline, with its principal and design beliefs below.
Business impact
Studio story in one place
The site footer repeats the office address, email and phone number, so a visitor never has to go looking for them.
Business impact
Contact always in view
Before and after
Before
One long gallery
Visitors scroll through every project to find what matters to them.
After
Sorted archive
Visitors go straight to a category, then to a project type.
Before
Scattered details
Background and working process are often missing or hard to find.
After
Clear pages
An about page covers the studio's history, and the home page sets out its approach.
Before
Blank message box
A general form gives the studio little context.
After
Typed enquiry
Visitors choose a project type, so the studio can see what the enquiry concerns.
Results
Three project categories
The site now lets a visitor go from a main category to a specific project type, instead of scrolling a single gallery.
Before: Long galleryAfter: Sorted archive
Five-step approach
A five-step section runs from discovery to handover, so visitors can see how the studio works before they write in.
Before: UnexplainedAfter: Set out
Project type selector
The contact page asks for the project type, which gives the studio a clear starting point for each reply.
Before: Blank messageAfter: Typed enquiry
Trust and control
The office address, email and phone number appear in the footer of each page.
Always visibleThe footer links to a privacy policy and terms of service, and offers cookie settings.
Site policiesThe form asks for a project type and message, so a visitor gets in touch without any account or sign-up.
No account neededFaster delivery
These parts share one visual style, so the site reads as a single portfolio from page to page.
Give the home, about, project and contact pages one consistent look.
Organises work into categories and project types, with a page for each.
Captures the visitor's project type and message for the studio.
Keeps the same menu and footer links across the whole site.
We created the JB Architects website, not any of the studio's architecture or interior work. The site includes a home page with featured projects, an about page with a timeline of the studio, a project archive sorted by category, and a contact page with an enquiry form.
It works in layers. Visitors start from three main categories, then move into project types. Architecture, for example, splits into types such as bungalows, highrise, commercial, township and farmhouse. The home page adds a filter for featured work, so people can narrow the selection before opening the full archive.
They can use the enquiry form on the contact page, which asks them to select a project type such as residential architecture, commercial or heritage restoration. The studio's office address, email and phone number also appear on that page and in the footer across the whole site.
If your portfolio has outgrown a single gallery, we can help you organise it into a website that makes it easy for clients to find the right work.