We build secure web portals for customers, partners and employees. People sign in once with single sign-on, see only what their role allows and complete approvals and requests in the portal instead of over email. The portal stays connected to your core systems.
What's included
6 capabilities, delivered by one squad. Use what you need now and add more as you grow.
Navigation that changes by role, built on a design system with consistent, accessible patterns.
Single sign-on, access rules by role or attribute (RBAC/ABAC), secure sessions and onboarding.
Approvals, task routing, forms and event-driven workflows that replace long email threads.
APIs, data contracts and automation across your ERP, CRM and other business systems.
One search across records and documents, indexed so people only see what their role allows.
Usage analytics show where people drop off, alongside page speed and user feedback, so each release improves the portal.
Our approach
The usual way
Permissions added late, leaving access gaps and causing rework.
How we do it
Single sign-on, role and attribute-based access (RBAC/ABAC) and least privilege designed in from the start, with clear activity records.
The usual way
Links to back-end systems break quietly, with no monitoring and no clear owner.
How we do it
Each integration has an owner, a tested contract, monitoring and a planned fallback, so the portal stays stable as your systems change.
The usual way
No design system, search or clear workflows, so people go back to email.
How we do it
Screens built around each role, consistent components and accessible patterns make the portal easy to use every day.
Architecture
Each layer has a clear job, so the system is easier to secure, test and extend.
Navigation, modules, a design system and accessibility patterns that work for every role.
Single sign-on, RBAC/ABAC, secure sessions and activity records for governance.
Approvals, automation and integration contracts across your core systems.
Performance budgets, adoption analytics, monitoring and compliance reporting.
How we deliver
4 phases, each ending with an output you can review.
Define roles, permissions, page structure, portal modules and how adoption will be measured.
Output: Portal architecture spec
Set up single sign-on, RBAC/ABAC, clear activity records and a UI system that can grow.
Output: Secure UX foundation
Build approvals, automation, data contracts and fallbacks for when a connected system fails.
Output: Working portal core
Track adoption, keep pages within performance budgets and improve the portal based on real usage.
Output: Measurable adoption
Your team
Specialists join your squad for this work, alongside a delivery lead who keeps you updated.
Designs the page structure, the screens each role sees and how the portal splits into modules, so it can grow.
Sets up single sign-on, RBAC/ABAC, activity records and access controls across the portal.
Builds approvals, automation and reliable integrations with your business systems.
Looks after monitoring, performance budgets, adoption analytics and ongoing improvements.
Trust and control
Least-privilege permissions modelled on the roles people really have in your organisation.
Traceable actions, secure tokens and reporting that supports governance reviews.
Usage funnels, performance budgets and feedback loops show where the portal needs work.
You keep full ownership of the code, configuration and documentation we create, with no vendor lock-in.
We pick what fits your product and team, not the other way round.
Results
We built a custom operations portal for a healthcare services provider. Referrals, administrative records, documents, internal tasks, status changes and reporting now sit in one workflow.
We built a live collaboration platform for a professional services business. Clients and delivery teams discuss work, share files, get updates and track project activity without long email chains.
We helped Eating All Together build a mobile nutrition app that combines personalised meal plans, ingredient scanning, grocery support and nearby dining suggestions in one place.
We built mobile check-in and Bluetooth room keys for a global resort group, synced with each property's PMS so guests can skip the front desk. Wait times fell 65%, and 42% of staff were re-allocated to other work.
An enterprise web portal is a secure website where customers, partners or employees sign in to work with you: submit requests, approve work, find documents and check status. Each person sees only what their role allows, and the portal connects to your ERP, CRM and other core systems.
Users sign in with single sign-on, so they use the work account they already have instead of a new password. We then design role and attribute-based access rules (RBAC and ABAC), so each person sees only the records and actions they need, and every action is recorded.
Approvals, task routing and forms move into the portal, so each request follows a set path instead of an email thread. Queues show what is waiting, SLAs flag work that is running late and every step is recorded. One of our case studies replaced email-driven coordination for a healthcare services provider.
The portal talks to your ERP, CRM and other systems through APIs with agreed data contracts, and contract tests check those links on every release. Each integration has an owner, monitoring and a planned fallback for when a system is slow or down, so the portal stays usable.
Portal search only returns what the person is allowed to see. Records and documents are indexed with their access rules, so one search box covers everything without exposing restricted content. We also tune relevance, so the most useful results for each role appear first.
We track adoption from launch with usage funnels, dashboards and adoption KPIs, so you can see which features people use and where they drop off. Performance budgets keep pages fast, and user feedback and usage data guide each round of improvements.
Timing depends on the number of user roles, workflows and systems the portal connects to. We start with a portal blueprint covering roles, permissions, modules and integration risks, then build sign-in, access and the design system before the workflows. A scoped project can kick off in 1–2 weeks.
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