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Digital experience platforms
that show what works

We build digital experience platforms that bring your content, personalisation and customer data together across web, mobile and campaigns. Content is created once and reused, publishing goes through approvals, and every change can be measured.

To kick off a scoped project
1–2 weeks
Daily overlap with your team
4+ hours
Monthly per squad, no hourly bills
Flat fee
Your code, designs and IP
100%

What's included

What we
build for you

6 capabilities, delivered by one squad. Use what you need now and add more as you grow.

  • 01

    Composable content

    Content models, reusable blocks and localisation, so one piece of content can appear on every channel and in every language you support.

    • Structured content models
    • Reusable blocks and variants
  • 02

    Journey automation

    Experience flows that connect content, offers and messages across web, app and campaigns.

    • Cross-channel flows
    • Approval and publishing workflows
  • 03

    Experimentation and insights

    A/B tests, feature flags and analytics tracking, so you can see which change made the difference.

    • A/B tests and feature flags
    • Event taxonomy and dashboards
  • 04

    Search and discovery

    Search tuning, indexing and page patterns that help people find what they need.

    • Relevance tuning
    • Filters and facets
  • 05

    MarTech and data integrations

    Integrations with CRM, CDP, analytics and product feeds, built on data contracts so a change in one system doesn't break another.

    • CDP and CRM connectors
    • Secure data contracts
  • 06

    Governance and security

    Roles, policies, activity records and performance budgets, so many teams can publish safely.

    • Activity records
    • Performance budgets

Our approach

What usually goes wrong,
and what we do instead

  1. The usual way

    Content has no shared structure, so teams copy pages and the copies drift apart.

    How we do it

    Structured content models and reusable blocks, so content is written once and used everywhere.

  2. The usual way

    Personalisation, search, analytics and CRM bolted on, with flows that keep breaking.

    How we do it

    Marketing tools, your customer data platform (CDP), search and CRM connect through agreed data contracts, so one change doesn't break the rest.

  3. The usual way

    Changes go live with no measurement, safeguards or way to learn from them.

    How we do it

    A/B tests and feature flags with measurement, performance budgets and approvals built in.

Architecture

How it's
put together

Each layer has a clear job, so the system is easier to secure, test and extend.

  1. Layer 01

    Content layer

    Content models, blocks, reuse rules and localisation, so every channel publishes the same approved content.

    • Content schemas
    • Block library
    • Validation rules
    • Localisation
  2. Layer 02

    Experience composition

    A design system, templates and component rules for fast, safe changes.

    • Design system
    • Templates
    • Components
  3. Layer 03

    Delivery and automation

    Approval workflows, APIs and integration contracts that deliver content to each channel, with playbooks for every release.

    • Approval workflows
    • APIs
    • Integration contracts
    • Release playbooks
  4. Layer 04

    Insights and growth

    Events, experiments, dashboards and feedback loops that show what actually works.

    • Event taxonomy
    • A/B tests
    • Feature flags
    • KPI dashboards

How we deliver

From first review
to live in production

4 phases, each ending with an output you can review.

  1. Step 1: Discovery and experience review

    Map your content types, publishing rules, channels and integrations, and agree how success will be measured.

    Output: DXP blueprint

  2. Step 2: Content model and design system

    Build content schemas, reusable blocks, templates and rules, so content can be published and reused across channels.

    Output: Composable foundation

  3. Step 3: Automation and measurement

    Set up workflows, integrations, analytics tracking, experiments and dashboards.

    Output: Production DXP

  4. Step 4: Launch, optimise and scale

    Launch with publishing rules and performance budgets in place, then improve through tests and insights.

    Output: Measurable improvements

Your team

Who works
on it

Specialists join your squad for this work, alongside a delivery lead who keeps you updated.

  • Experience architect

    Defines the platform architecture, design system, content models and delivery standards across teams.

    • Composable architecture
    • Design systems
    • Content modelling
  • Growth and experimentation lead

    Builds the tracking plan, experiments and dashboards that link work to outcomes.

    • A/B tests
    • Feature flags
    • KPIs
  • Automation engineer

    Builds workflow automation, integration contracts and release playbooks that hold up during real campaigns.

    • Workflows
    • Integrations
    • Release playbooks
  • DXP operations lead

    Owns publishing rules, permissions, activity records and performance budgets, so teams can publish quickly without losing control.

    • Roles and permissions
    • Audit logs
    • Performance budgets

Trust and control

Safe by design,
not by policy alone

  • Workflow and approval gates

    Roles, approvals and release playbooks are in place before any change goes live.

  • Security and permissions

    Access control, activity records and clear publishing boundaries for each team.

  • Performance and versioned releases

    Performance budgets, monitoring and versioned deployments keep the platform dependable.

You keep full ownership of the code, configuration and documentation we create, with no vendor lock-in.

Tools and standards

We pick what fits your product and team, not the other way round.

Content and experience
  • Headless CMS
  • Design system
  • Localisation (i18n)
MarTech and data
  • CRM
  • CDP
  • Analytics
  • Search
Experimentation
  • A/B testing
  • Feature flags
  • Event taxonomy

Results

Related
case studies

More case studies
  • HealthTechWeb & Mobile

    Eating All Together: 60% less time spent planning meals

    We helped Eating All Together build a mobile nutrition app that combines personalised meal plans, ingredient scanning, grocery support and nearby dining suggestions in one place.

    Less planning time
    60%
    Food and product queries
    50k+
  • HospitalityWeb & Mobile

    Resort check-in: Wait times cut by 65%

    We built mobile check-in and Bluetooth room keys for a global resort group, synced with each property's PMS so guests can skip the front desk. Wait times fell 65%, and 42% of staff were re-allocated to other work.

    Shorter wait times
    65%
    Staff re-allocated
    42%
  • LogisticsWeb & Mobile

    Field operations: Paper forms and chat apps replaced by one app

    We built a cross-platform app for a field-operations business. Staff receive jobs, capture photos and notes, collect signatures and update job status, and the app keeps working when the signal is poor.

    Connected experience
    One
    Business visibility
    Live
  • Professional ServicesWeb & Mobile

    Home services: One mobile app for booking, updates and payments

    We built a cross-platform mobile app for a home-service company. Instead of phoning, customers book services, choose times, get updates, manage payments and see their service history in one place.

    Connected experience
    One
    Business visibility
    Live

FAQ

Straight
answers

Have a different question? Ask it on a 30-minute call.

Book a call

A digital experience platform is the set of tools that creates, manages and delivers content and personalised experiences across web, mobile and campaigns. A composable DXP joins a headless CMS, design system, CRM, CDP, search and analytics through APIs, so you can swap or add one part without rebuilding the rest.

Planning something like this?

Tell us what you need. We'll suggest the right team and a rough quote range, and an NDA is available before you share anything sensitive.