We built an online bullion store for Swarnna Taj, a Dubai boutique going global. Prices sync live with gold markets, VAT and export paperwork are automated, and each purchase comes with a digital certificate.
Industry: SaaS & TechnologyService: SaaS & SoftwareUpdated
Overview
The challenge
Swarnna Taj wanted to grow from a Dubai boutique into a global bullion house. Standard e-commerce platforms could not cope with live gold price swings, or with the export and VAT rules for international tourists and wholesale investors.
Fixed prices risked losses whenever the market moved, VAT and export paperwork was done by hand, and an off-the-shelf store did not match the brand's place in Dubai's premium gold market.
Fixed pricing left gaps during market surges, which could cause daily losses on bullion trades.
Handling VAT and export documents by hand delayed international shipments and created audit risks.
A standard off-the-shelf store did not suit a brand positioned in Dubai's premium gold market.
The solution
We built a service that syncs with global gold indices within a second and updates the price of every product automatically.
The checkout service handles VAT refunds, tax-free shopping for tourists and export invoices automatically.
Every bullion and jewellery purchase generates an encrypted digital certificate of authenticity and a grading report.
Before and after
Before
Manual updates
Staff updated prices by hand and could not keep up with live gold market swings.
After
Linked to the market
Prices sync with global gold indices in under a second, so they always match the market.
Before
One checkout for everyone
A standard cart that ignored tourist VAT and high-value corporate purchases.
After
A path for each buyer
Retail, wholesale and tourist buyers each follow their own checkout, with export documents created automatically.
Before
Single large backend
Tightly linked services slowed down during busy bullion trading events.
After
Microservices platform
Pricing, payment and inventory services scale on their own, for 99.99% reliability.
Key features
A dedicated Python service watches commodity markets and pushes updates across the platform, keeping prices 100% consistent.
Business impact
Zero price drift
Payment logic runs separately and checks each buyer with multi-factor and biometric identity verification for high-value orders.
Business impact
Verified high-value payments
The system identifies each buyer's segment and produces the exact export compliance documents needed for international shipping.
Business impact
90% manual work removed
Results
100% Pricing Accuracy
Automatic sync removed manual updates, so every sale takes place at the live global market rate.
Before: DelayedAfter: Live
90% Admin Overhead
Export and certificate documents are created automatically, cutting admin overhead by 90%. Swarnna Taj can now ship more internationally without adding staff.
Before: ManualAfter: Automated
99.99% System Uptime
The microservices design stayed stable through traffic spikes caused by gold price moves, lifting uptime from 99.9% to 99.99%.
Before: 99.9%After: 99.99%
Faster delivery
These modules saved about 7 weeks of setup, which went into Swarnna Taj's buyer journeys and the store's premium design.
Ran the multi-factor and biometric checks for high-value buyers.
Gave us a tested link to gold benchmarks, which we tuned to update every product in under a second.
Watched the pricing, payment and inventory services through gold market spikes, which helped hold 99.99% uptime.
Supplied the base rules for UAE VAT, tourist refunds and export invoices.
Trust and control
All customer and transaction data is encrypted and handled in cloud environments with SOC 2-ready controls.
SOC 2-alignedRules for UAE VAT compliance and international gold shipping certificates are built in.
Compliance readyPrice sync runs apart from checkout, so a busy market does not slow down buyers paying for their orders.
Cloud nativeSwarnna Taj owns 100% of the pricing engine, compliance platform and storefront code.
100% ownedA dedicated Python service watches global gold indices and commodity markets, then updates the price of every product in under a second. Prices no longer depend on staff updating them by hand, so every sale takes place at the live market rate and the store avoids losses when gold prices surge.
The checkout service handles them automatically. It identifies whether a buyer is retail, wholesale or a tourist, applies UAE VAT rules or tax-free shopping, and produces the export invoices and compliance documents needed for international shipping. This cut admin overhead by 90%, without Swarnna Taj adding staff.
High-value payments go through separate payment logic with multi-factor and biometric identity checks. Customer and transaction data is encrypted and handled in cloud environments with SOC 2-ready controls. Each purchase also comes with an encrypted digital certificate of authenticity and a grading report, so buyers can prove what they own.
If prices move faster than your store can update, or export paperwork is holding up shipments, we can help you build a store that keeps up.