We built MatjarDhahab, a store for certified gold bars in Oman. Buyers lock a rial quote at checkout, then choose insured delivery or collection with ID.
Client: MatjarDhahabIndustry: Retail & E-commerceService: Web & Mobile
Overview
Client
MatjarDhahab
Online store for 24K certified gold bars in Oman
Engagement snapshot
The challenge
First-time gold buyers often struggle to compare prices. A figure quoted in another currency needs converting, and the gold price can move between looking at a bar and paying for it.
Trust matters just as much. Terms like 999.9, assay card and cast or minted mean little to a newcomer, and sending a valuable parcel to a home address raises obvious questions about insurance and who signs for it.
A price that moves during checkout makes it hard for a buyer to commit.
Without a clear link between a bar and its paperwork, a buyer has little to check.
High-value parcels need an insured route and a way to confirm who receives them.
The solution
A live gold price per gram runs across the store, and catalogue prices stay indicative. At checkout the buyer confirms a quote, which holds while they pay, so the total is fixed.
Buyers shop by size, from 1 g up to 100 g and beyond, including 1 oz and 10 tola bars. Each listing shows its weight, finish, purity and stock status.
An authenticity section explains assay cards, serial numbers and tamper-evident seals in plain terms. Buyers then choose insured delivery across Oman or collection with ID.
Key features
A price strip shows the current rate per gram and its latest move, and a separate page gives more detail on the live price.
Business impact
Current OMR price
Buyers choose a bar, verify their identity, lock their price, then receive the order. The steps appear on the home page so nothing comes as a surprise.
Business impact
Clear path to purchase
Shoppers can switch the store between Arabic and English, and short guides explain purity and delivery for first-time buyers.
Business impact
Two-language store
Before and after
Before
Currency sums
Buyers convert a quoted figure into rials and hope it still holds.
After
Rials throughout
Prices and quotes show in OMR, and the total is fixed once a quote is locked.
Before
Counter enquiries
Comparing sizes and availability usually means visiting or calling a shop.
After
Shop by weight
The full range can be filtered by weight, with stock status on each listing.
Before
Collect in person
Buying gold often means travelling to a dealer and carrying it home.
After
Insured or collected
Buyers choose insured delivery to an Omani address, or collect with ID.
Results
Locked quote at checkout
Buyers see indicative rial prices while browsing, then lock a quote at checkout that holds while they pay.
Before: Moving priceAfter: Fixed total
Serial-numbered bars
The store explains how a unique serial number links each bar to its assay card, and how a tamper-evident seal shows if it has been opened.
Before: On trustAfter: Serial check
Insured delivery across Oman
Orders go by insured delivery to addresses across Oman, or the buyer collects in person with identity checks.
Before: Dealer visitAfter: Delivery or collection
Trust and control
Buyers verify their identity during the purchase, and the store publishes KYC and AML terms in its policy pages.
Buyer checksCatalogue prices are labelled indicative, so nobody mistakes a browsing price for the amount they will pay.
Clear pricingAnyone collecting an order in person must show identification before the bar is handed over.
HandoverShipping, cancellation, returns and complaints policies are linked from every page of the store.
Clear termsFaster delivery
These modules follow the order of a purchase, from the live price through to the buyer receiving the bar.
Works out rial prices from the live rate and shows them across the catalogue.
Holds bars by weight, finish, purity and stock status.
Fixes a total for the buyer while payment completes, after an identity check.
Covers insured delivery, order tracking, collection and help pages.
Buyers create a locked quote. While browsing, every MatjarDhahab price is indicative and follows the live gold rate in Omani rials. At checkout, the buyer confirms a live quote that holds while they pay, so the total is fixed and doesn't change with the market during payment.
They can check its serial number against its assay card. MatjarDhahab states that each bar is 24K gold, carries a unique serial number linked to that card, and arrives in tamper-evident packaging that shows if it has been opened. The store's authenticity pages explain each of these terms.
Buyers have two options. MatjarDhahab offers insured delivery to addresses across Oman, or the buyer can collect the bar in person after an identity check. Before either one, the purchase includes an identity verification step, and customers can track an order and get help in Arabic or English.
If your store deals in goods whose value moves daily, we can build a checkout that gives buyers a firm total before they pay.